Shipping & delivery time
Shipping & Delivery Policy
May 7, 2025
Welcome to Snuv.store! We are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.
Order Processing Time
1. Processing Duration: All orders are processed within 1–2 business days (excluding weekends and public holidays).
2. Order Cut-off Time: Orders placed after 5:00 PM IST will be processed on the next business day.
3. High Volume Periods: During peak seasons or promotional events, processing times may be extended. We appreciate your patience during these periods.
Shipping & Delivery Timeline
1. Standard Delivery: Once processed, orders are shipped via our trusted courier partners.
2. Estimated Delivery Time: Delivery is expected within 3–5 business days after dispatch.
3. Total Delivery Window: From the time of order placement, customers can expect delivery within 4–7 business days.
4. Delivery Areas: We currently ship to all locations within India.
Shipping Charges
- Standard Shipping: A flat rate of ₹50 is charged for standard shipping on all orders.
- Free Shipping: We offer free standard shipping on orders above ₹500.
- Express Shipping: Currently, we do not offer express or overnight shipping options.
Order Tracking
- Tracking Information: Once your order is shipped, a confirmation email containing the tracking number and courier details will be sent to you.
- Tracking Updates: Please allow up to 24 hours for the tracking information to become active.
Damaged or Lost Packages
- Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence. We will assist you in resolving the issue promptly.
- Lost Packages: If you have not received your order within the estimated delivery time, please reach out to us. We will investigate and take appropriate action.
Contact Us
For any questions or concerns regarding your order, please contact us:
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Email: snuvstore@gmail.com